Effective Date: 16 December 2025

Thank you for shopping at ThrillLens.com. Please read our return and refund policy carefully before making a purchase.

1. 1. Digital Products (Photo Downloads)

All photo sales on ThrillLens.com are for digital products delivered electronically.

•⁠ ⁠No Returns or Exchanges: Due to the nature of digital downloads, all sales are final. Once a file is delivered, we cannot accept returns or offer refunds.
•⁠ ⁠Refund Exceptions: If you receive a corrupted or incorrect file, please contact us within 7 days of purchase. We will either replace the file or issue a refund, depending on the issue.

2. 2. Licensing Issues

If there’s a problem with the licensing terms associated with your purchase, please contact us to resolve it promptly.

3. 3. Duplicate Purchases

If you accidentally purchase the same photo more than once, email us with your order details. We’ll verify the duplicate transaction and offer a refund or store credit.

4. 4. Contact for Support

For any issues related to your order, please contact us at:
Email: contact@thrilllens.com

Or use the Contact page on ThrillLens.com

We’re here to ensure you’re satisfied with your experience.